Effective Date: August 2026
Who we are
Our website address is: https://digitaldatalab.in. We are Digital Data Lab, India’s trusted data recovery experts located in Chhatrapati Sambhajinagar, Maharashtra. We specialize in secure data retrieval from HDDs, SSDs, Servers, and RAID systems.
What personal data we collect and why we collect it
1. Client Storage Media & Recovered Data (Core Service)
As a data recovery lab, our primary interaction involves your physical or logical storage devices.
- Strict Confidentiality: We do not collect, read, or analyze the personal or business files stored on your submitted devices (Hard Drives, SSDs, etc.) except for the strict technical purpose of verifying the integrity of the recovered file structure.
- No Unauthorized Access: Your recovered data is stored on secure, offline, air-gapped servers within our Chhatrapati Sambhajinagar laboratory and is never uploaded to public cloud servers without your explicit consent.
2. Contact Forms & Service Requests
When you submit a query through our contact or evaluation forms, we collect your name, email address, phone number, and details regarding your device and data loss situation. We use this information solely to provide you with a diagnosis, cost estimate, and customer support. We do not use this information for marketing unless you explicitly opt-in.
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
4. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
5. Cookies
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
6. Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, Instagram reels, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
7. Analytics
We may use standard analytics tools (like Google Analytics) to track website traffic and user behavior. This data is aggregated and anonymized, helping us improve our website experience. It does not identify you personally.
Who we share your data with
We NEVER share, sell, or distribute your recovered data or personal information to any third-party marketing agencies.
- If you request a password reset for a website account, your IP address will be included in the reset email.
- Visitor comments and contact form submissions may be checked through an automated spam detection service.
How long we retain your data
- Website Data: If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we also store the personal information they provide in their user profile.
- Recovered Data: After successfully handing over your recovered data, we retain a secure backup on our encrypted offline servers for a period of 7 to 14 days. This is strictly to ensure you have received your files safely and to protect against transit failure. After this period, your data is permanently and securely wiped from our systems using military-grade data destruction protocols.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. For Recovery Clients: You have the absolute right to request the immediate, permanent destruction of your recovered data from our lab servers at any time after taking delivery of your files.
How we protect your data
Security is the foundation of Digital Data Lab.
- Physical Security: Your storage devices never leave our secure laboratory environment.
- Digital Security: Our recovery workstations are strictly offline and protected against network vulnerabilities.
- Website Security: Our website uses SSL encryption to protect any information you submit via our contact forms.
What data breach procedures we have in place
In the highly unlikely event of a data breach involving our website or customer database, we will notify affected users via email within 72 hours, outlining the nature of the breach and the steps we are taking to secure our systems.
Contact Information
For any privacy-specific concerns or to request the deletion of your data, please contact our Data Protection Officer at:
- Email: support@digitaldatalab.in (Update with your actual email)
- Address: Digital Data Lab, Chhatrapati Sambhajinagar, Maharashtra, India.